Bonus and Cashback Rules
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Automatic Bonus Credit: All deposit bonuses are credited automatically upon a successful deposit.
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Bonus Cancellation: To cancel a bonus, players can contact support from 7:00 a.m. to 2:00 a.m., 7 days a week. Bonuses can only be canceled if no bets have been placed.
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Opting Out of Automatic Bonuses: Players who do not wish to receive automatic bonuses can contact 24/7 support.
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Wagering Requirements: Wagering applies to the bonus amount.
- Slots: 50x wagering requirement.
- Table Games (Blackjack, Video Poker): 50x wagering requirement.
- Prohibited Techniques: The "Bonus Hunt" technique (collecting bonuses and opening them when the balance is at zero) is strictly prohibited.
Note: Bonuses are not valid for roulette games; winnings may be canceled if used on these games.
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Withdrawal Restrictions: Withdrawals of funds (excluding bonus amounts) are allowed only after meeting all wagering requirements.
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Balance Reset: If a player's balance reaches zero, their bonus balance and wagering requirements are reset.
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Bonus Expiry: Unused bonuses will be canceled after 15 days unless otherwise specified in the Bonus Terms and Conditions.
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Discovery Bonus Restrictions: The discovery bonus is limited to one per person, household, or shared computer. The casino reserves the right to void winnings if multiple accounts are detected.
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Cashback and Bonus Restrictions: Players with pending withdrawals cannot receive cashback or bonuses. Violation of this rule will result in cancellation of winnings.
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Withdrawal Verification: All withdrawals are subject to verification. In cases of abuse or fraud, the casino may recover bonuses and winnings and close accounts if necessary.
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Wagering Specificity: If a player starts using a bonus on slots, the wagering must be completed on slots, and similarly for table games.
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Abusive Gambling: The casino reserves the right to withhold withdrawals and confiscate winnings in cases of abusive gambling, which may include:
- Placing bets equal to or greater than 30% of the last deposit or free bonus.
- Using the double-up feature excessively to increase bet values.
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Maximum Withdrawal for Bonus Wins: The maximum withdrawal allowed with a deposit bonus win is 20x the deposit amount.
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Maximum Withdrawal for Cashback Wins: Withdrawals from cashback winnings are limited to 20x the cashback amount.
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New Player Withdrawal Limits: The maximum withdrawal for new players is €500 if total deposits do not exceed €500.
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Deposit Limits:
- If total deposits do not exceed €500 in the last 3 months, the maximum withdrawal is €500.
- If total deposits do not exceed €1,000 in the last 6 months, the maximum withdrawal is €1,000.
- For deposits less than €100 in the last 30 days, the maximum withdrawal is 3 times the last deposit amount.
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Cashback Restrictions with Pending Withdrawals: Players cannot receive cashback or free bonuses if a withdrawal is pending. Winnings from requests made during pending withdrawals may be canceled.
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Feature Purchase Limitations: Feature purchases cannot exceed 30% of the initial deposit, free bonus, or cashback.
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Maximum Gain Sessions: When playing on a limited gain session, the player must withdraw once the maximum amount is reached. Continuing to bet beyond the limit will result in deductions from winnings.
Free Bonus / Welcome Bonus
The casino offers free bonuses to engage both new and existing players.
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Maximum Withdrawal: The maximum withdrawal from a free bonus win is 3x the bonus amount.
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Wagering Requirements: The bonus must be wagered 50x on slots or 50x on table games before withdrawal.
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Slot Machine Exclusivity: Free bonuses are only valid on slot machines. Bets on other games will void the bonus and winnings.
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Combining Bonuses: Free bonuses cannot be combined with deposits or complementary points. Making a deposit after claiming a free bonus without the balance dropping below €1 will void any winnings.
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Single Bonus Per Account: The discovery bonus is limited to one per person or shared computer. Multiple accounts will result in closure and voided winnings.